Refund policy

STANDARD REFUND TERMS

  • You may request a refund within 45 days of purchase for annual products.
  • You may request a refund within 48 hours of purchase for monthly products.
  • After 45 days, you may request an in-store credit for any unused time remaining on your annual plan. Unused time will be prorated based on the date of purchase.
  • In no event will you be eligible for more than one refund for the same product.
  • A product must be cancelled before we can issue a refund.
  • All refund requests must include the reason you are asking for a refund.